Park University ITS Help Desk is located on the Parkville, MO Campus, Second Floor of Hawley Hall.

Normal Help Desk Hours

Here are the hours for Help Desk and the ITS Department:

Help Desk Hours for Phone & Live Chat:

Monday - Friday:  8am to 5pm Central Time


Help Desk is not open on University-recognized holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran's Day (observed)
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

Online Classroom Help

Online Classroom help is always available 24/7.  Here is how to get help with your Online Class: