FAQ

Default solution folder, feel free to edit or delete it.

Can't see annotations
Are you looking for annotations on documents and just can’t see them? “View” them instead of “Opening” them. There are various ways to access documents ...
Wed, 12 Apr, 2017 at 7:33 AM
Can’t display folder contents
Trying to add something to FileNet and getting the error “Can’t display folder contents.”? Reboot your computer and try again. If your computer loses co...
Wed, 12 Apr, 2017 at 7:35 AM
How to Make a Virtual App Shortcut
    Greetings,   To put the Park Apps shortcut on your desktop, first Right-Click a blank area of your desktop.  On the pop-up Menu, go to New, then cli...
Fri, 9 Jun, 2017 at 7:21 AM
Unofficial Transcript Is Blank
If you are getting a blank transcript when viewing the Unofficial Transcript Page in MyPark, you may have a hold on your account or have not earned any cred...
Mon, 1 May, 2017 at 9:19 AM
What if a Website is Gone and I needed Information from it?
You’re in luck.  There is a Web Archive site that periodically saves information from all sorts of websites around the world, and they’ve been doing it for ...
Mon, 1 May, 2017 at 9:49 AM
Where Can I View Scheduled Downtime
Scheduled Downtime can be viewed on my.park on the Information Technology Services Page or at the link listed below. https://my.park.edu/ICS/Offices/Inf...
Mon, 8 May, 2017 at 10:59 AM
Why Am I Receiving Error 404
This web page error means only one thing: the page doesn’t exist.  This happens for two reasons: The web page isn’t there.  It could be that the web addr...
Mon, 1 May, 2017 at 2:18 PM
Why Am I Receiving Error 500
This error means the web server that you’re going to is temporarily not able to deliver the web page you are trying to go to.  Most often, it just means tha...
Mon, 1 May, 2017 at 2:17 PM
Why do I Get A Timeout Error
Timeout errors can be caused by a number of issues.  These can be a computer problem, a web browser problem, or a connectivity issue.  On a rare occasion, t...
Mon, 1 May, 2017 at 2:16 PM
How Do I Update My Directory Information?
To update both your Email Signature and Directory Information, please go to: https://people.park.edu/update You will need to log into the syst...
Wed, 3 May, 2017 at 7:33 AM