FAQ

Default solution folder, feel free to edit or delete it.

How Do I Clear An Old Password From Google Chrome?
Sometimes Google Chrome can hang onto an old password and always send it instead of your new one.  This can cause frustration as eventually it could lock yo...
Thu, 17 Aug, 2017 at 4:27 PM
Quickmate is not supported
Quickmate is not supported as of 2012.  Please use CX 8.1
Wed, 30 Aug, 2017 at 11:00 AM
How to find a file you have recently downloaded
Depending on how you have set up your browser to download files, it could be downloaded to different locations. In google chrome, look up in the uppe...
Thu, 1 Mar, 2018 at 8:36 AM
Why did Park choose Amazon Alexa over Google Home or Apple HomePod
Park University began development of the Park University skill for Amazon Alexa in the Fall of 2017.  Park University chose the Amazon Alexa platform for it...
Tue, 10 Apr, 2018 at 8:31 AM
How To Update to the New Citrix cloud based URL or reset Citrix Workspace for troubleshooting
To reset your Citrix Workspace or to add the new cloud URL, please follow these instructions. In the upper right corner, click on the circle with your i...
Wed, 24 Jan, 2024 at 10:18 AM
How Do I Access My Park Academic Email?
To go straight to your Park Academic Email (Gmail-like), go to gmail.park.edu   Once there, it will ask you for your Park ID number and Park passwor...
Mon, 11 Jan, 2021 at 5:10 PM
How Do I Setup My Security Questions?
Setting up your security questions is the best way to make sure you can get back into your account should you get accidentally locked out or forget your pas...
Mon, 13 Dec, 2021 at 9:05 AM
Is My Park Password The Same As This Support Site?
No, this support site is not on the same Network as MyPark, Canvas, or Academic Email.  This support site is hosted by Freshdesk, a premier third-party tick...
Mon, 24 Sep, 2018 at 6:33 AM
How To Connect Your Phone To WiFi
When on Campus, you can connect your phone to WiFi.  Most Campuses have two WiFi signals:  Park-Guest and Park-Net.   Anyone can connect to Park-Guest a...
Thu, 27 Sep, 2018 at 7:52 AM
Why Can't I See/Change Certain Sections When Creating Syllabus?
The following sections generally will not be seen nor editable when you are creating your Syllabus: Mission Statement Vision Statement Academic Honest...
Thu, 27 Sep, 2018 at 9:13 AM